Starlight Privacy – Lunar Crates

Last updated: 2025.10.01

At Lunar Crates, your trust is as important as starlight itself — this page explains how we keep your personal information safe, private, and respected.

1. Information We Collect

When you place an order or contact us, we collect the following data:

Name and surname
Shipping address
Email address
Phone number (required for delivery via parcel lockers and couriers)
Payment details (processed securely via third-party providers, we do not store your full card details)

2. How We Use Your Data

We use your personal information to:

Process and deliver your orders
Communicate with you about your purchase
Handle returns or customer support inquiries
Comply with legal and tax obligations

We do not sell or share your personal data with other parties for marketing purposes.

3. Payment & Third Parties

Payments are handled securely by Stripe and PayPal. These companies process your payment details directly and comply with GDPR requirements.

Squarespace (our website platform) may also process some data, such as cookies or analytics, in line with their own privacy policies.

4. Data Storage & Security

Your information is stored securely and only for as long as necessary:

Order data is kept to fulfill purchases and comply with tax laws.
You may request deletion of your data once it is no longer legally required.

5. Your Rights

Under GDPR, you have the right to:

Request access to the data we hold about you
Request correction of inaccurate information
Request deletion of your personal data (where legally possible)

To exercise your rights, contact us at: [your email address]

6. Cookies

Lunar Crates uses cookies to keep our site working smoothly and to improve your experience.

Essential cookies are required for basic functions, such as keeping items in your cart.
Analytics cookies help us understand how visitors use the site.
Preference cookies remember settings like region or language.
Marketing cookies may be used to show relevant promotions.

Some cookies are set directly by Lunar Crates, while others come from trusted third parties (such as Google Analytics). Cookies may be stored for a limited time depending on their purpose.

You can accept all, reject all, or adjust your preferences anytime through the cookie banner. For more details about how we handle your personal data, please see this Privacy Policy.